Landlord & Agent FAQs

Victoria’s new rental laws came into effect on 29 March 2021.

The changes to the law clarify the rights and responsibilities of renters and rental providers – from before a rental agreement is signed until after the agreement ends – and apply to all types of tenancies, private rentals, caravan and residential parks, and rooming houses.

Gas and electrical safety obligations

Under the new laws rental providers (previously referred to as landlords) have certain responsibilities for gas and electrical safety.

Rental providers must undertake gas and electricity safety checks:

For all new agreements after 29 March 2021. Additionally, rental providers must keep, and be able to produce, records of gas and electrical safety checks conducted at the property.

Gas safety check

The rental provider must ensure a gas safety check of all gas installations and fittings on the premises is conducted every two years by a licensed or registered gasfitter.

Electrical safety check

Rental providers must ensure an electrical safety check of all electrical installations and fittings in the premises is conducted every two years by a Registered Electrical Contractor (REC), or a licensed electrician employed by an REC.

If requested, they must also provide the renter with the date of the most recent safety check, in writing.

The CAV website provides detailed information on:

• Gas and electrical safety checks, and

• Rental providers and estate agent property manager’s obligations.

Our licensed team provides Victorian Landlords and their Property Managers a total compliance solution. Please request the job via Get In Touch - Safety Checks on our website.

Safety check price is from $235+GST per 2 years, please request a quote for more informaiton.

Urgent repairs are:

A burst water service

A blocked or broken toilet

A serious roof leak

A gas leak

A dangerous electrical fault

Flooding or serious flood damage

Serious storm or fire damage

A failure or breakdown of any essential service or appliance provided for water, hot water, cooking, heating or doing laundry

A failure or breakdown of any cooling appliance or service

A failure to comply with any rental new minimum standards – if the renter moved in after 28 March, 2021

A failure or breakdown of any safety-related device

A failure or breakdown in any appliance or fitting supplied by the rental provider that will result in a large amount of water being wasted

A failure or breakdown of the gas, electricity or water supply

Any fault or damage that makes the premises unsafe or not secure, including pest infestations or the presence of mould or damp caused by, or related to, the building structure

A serious fault in a lift or staircase

You can contact us for the above-mentioned matter and request a job attendance.

We always make sure all our tradesperson are qualified and insured. If the job requests a licensed tradesperson (for example, plumbing), a licensed tradesperson will be sent to complete the job.

Contact us to book a free on-site assessment.

Yes! We are happy to book a time with you for a further chat/inspection. We will see it from both investor or owner occupy point of view.